QRCrave Support &
Help Center
Get help with setup, menu management, billing, staff configuration, or any technical issue. Our support team is available 24/7 by phone, email, or live chat. Free onboarding included with every plan.
How to Reach Us
Choose the channel that works best for you. We're here to help — always.
Phone Support
+91-9625630220
24/7Call us anytime — 24/7 availability for urgent issues. Our support team speaks Hindi and English.
Email Support
support@qrcrave.com
<2 hr responseSend us a detailed description of your issue. We respond within 2 hours during business hours.
Live Chat
Available on Dashboard
Real-timeChat with our support team directly from your QRCrave dashboard. Best for quick questions and configuration help.
Common Help Topics
Quick answers to the most frequently asked questions from restaurants, hotels, and cafés.
Menu Setup
Add categories, items, photos, prices, variants, and add-ons. Bulk CSV import for fast setup.
QR Code Generation
Generate and print unique QR codes per table with scan tracking and custom branding.
Staff & Roles
Add staff, configure captain/waiter access, set up shifts, and manage role-based permissions.
Billing & GST
Configure CGST/SGST, service taxes, payment methods, and billing preferences.
Multi-Location
Manage multiple outlets from the Organization dashboard with centralized control.
Analytics & Reports
Access sales reports, Revenue Intelligence, customer analytics, and item profitability.
Kitchen Display (KDS)
Set up kitchen sections, configure KOT routing, and connect screens or printers.
AI Upsell Rules
Configure AI-driven upsell strategies, item pairings, and recommendation logic.
Table & Floor Setup
Configure floor plans, table assignments, reservation management, and seating capacity.
Menu Import
Import your entire menu via CSV with bulk image upload — go live in minutes.
Online Ordering
Set up your shareable menu link for WhatsApp, social media, and website ordering.
Notifications
Configure order alerts, low-stock notifications, and customer feedback follow-ups.
Support Hours
We're here when you need us — especially during your busiest hours.
Free Onboarding With Every Plan
Every new business gets dedicated onboarding support at no extra cost — from our Basic plan at ₹199/month to our Pro plan at ₹1,999/month.
Account & Menu Setup
We help you create your account, upload your complete menu with photos and pricing, and configure categories, variants, and add-ons.
QR Code & Table Config
We generate branded QR codes for every table, configure your floor layout, and set up scan tracking.
Staff Training
We train your team on the dashboard, captain app, KDS, billing, and order management — via video call or screen share.
Go Live & Monitor
We monitor your first few days of live operations, help troubleshoot any issues, and ensure everything runs smoothly.
Our Support Promise
What you can expect from QRCrave support — every time.
Fast Response Times
Phone answered instantly 24/7. Email responded within 2 hours during business hours. Live chat in real time.
Trained Support Team
Our support agents understand hospitality operations. They speak your language — both literally (Hindi + English) and operationally.
Hands-On Help
We don't just tell you what to do. We screen-share, walk you through settings, and configure things together if needed.
Proactive Monitoring
We monitor platform health 24/7. If something affects your operations, we often know before you do and start fixing it immediately.
Need Help? We're Here.
Whether you're just getting started or need help with advanced features — our team is ready. Call us at +91-9625630220 or email support@qrcrave.com. Free onboarding included with all plans starting at ₹199/month.
Frequently Asked Questions
Reach QRCrave support by phone at +91-9625630220, email at support@qrcrave.com, or through live chat on the QRCrave website and dashboard. Available 24/7.
Yes. QRCrave provides 24/7 support through phone, email, and live chat. Whether it is during lunch rush or late night, the team is available to help.
Yes. Free onboarding and setup assistance included on all plans. The support team helps configure your menu, generate QR codes, set up billing, and get your restaurant live.
Phone calls are answered immediately. Email queries are typically responded to within 1-2 hours. Live chat provides real-time assistance during the conversation.
Yes. If you provide your menu details (items, prices, categories), the QRCrave team can help set it up on the platform. Share your menu via WhatsApp or email and the team handles the rest.
Yes. QRCrave provides guided onboarding that covers dashboard usage, QR code setup, captain app installation, and billing configuration. Training is done via phone or video call.
Call +91-9625630220 for immediate assistance. The support team prioritizes issues during restaurant service hours to minimize disruption to your operations.
Yes. The team helps configure GSTIN, CGST/SGST rates, and bill formatting as part of the onboarding process. Any changes to tax rates can be updated with support assistance.
Yes. QRCrave provides documentation and video guides for common tasks like menu setup, QR generation, billing, and analytics. Available through the dashboard help section.
On the Pro plan, QRCrave assigns a dedicated account manager for multi-location restaurants. Starter and Growth plans get priority support through the standard 24/7 channels.
Trusted by hospitality businesses across India
1,200+
Businesses Onboarded
8,50,000+
Orders Processed
45+
Cities Across India
4.8/5
Average Partner Rating
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